Leave of Absence FAQs
For detailed information, review Amgen’s Leave of Absence and Absence from Work policies on MyAmgen.*
General Information
Where can I find internal Leave of Absence (LOA) information?
You can find LOA information on the MyHR portal under the Leave of Absence tab.
Who should I contact with questions?
- Reliance Matrix: Your main point of contact for leave-related questions. Claims can be filed at least 30 days prior to your leave. Visit matrixabsence.com or call 877-202-0055.
- HR Connect: Send an email to hrconnect@amgen.com with HR related questions and internal LOA escalations or call 805-447-1111.
- Amgen Benefit Center: Contact the Amgen Benefit Center for questions at 800-97-AMGEN.
Who is Reliance Matrix?
A third-party vendor that administers Amgen’s LOA program. Reliance Matrix is the contact for filing an LOA claim and for general claim inquiries.
Amgen Benefits & Pay
Am I eligible for medical coverage during LOA?
- Continued medical coverage will depend on the type of leave requested and approval status of the leave.
- You must continue to pay your portion of the medical premiums while you are on leave. If you are not receiving salary benefits directly from Amgen, you will be billed for insurance premiums by the Amgen Benefit Center and must pay your premiums on time in order to continue coverage.
- Review the Amgen Status of Benefits Summary on the MyHR portal under the Leave of Absence tab.
Will I be paid if I take LOA?
- It will depend on the type of leave requested and the approval status of the leave. Leave types can be found on the MyHR portal under the Leave of Absence tab.
- Disability benefits associated with a medical leave may come from a combination of sources, such as state disability programs, workers compensation programs, and Amgen short or long-term disability.
Will my bonus/IC be impacted?
Bonuses, if any are earned, will be paid when Amgen’s annual bonuses are paid out. For IC, please review ‘Amgen’s Incentive Compensation Program Summary’.
Does Amgen offer adoption benefits?
- Once a child has been placed, staff members are eligible for 10-weeks of Parental Leave (taken in 2-week increments) and adoption reimbursement.
- Eligible staff members who add to their families through adoption may request reimbursement of up to $4,000 for eligible adoption-related expenses.
- For information about Amgen’s adoption benefit and to apply for reimbursement, go to Family Resources.
Paid Time Off & Company Holiday
Will I continue to accrue PTO during LOA?
No.
Can I request a payout of my accrued time (PTO, Personal/Family Illness, etc.)?
- If you are not receiving 100% of your pay, you may request a payout of your accrued time.
- The payout must be requested before LOA ends by informing HR Connect.
Will company holidays during my leave extend the leave time?
No, there will be no additional days added to your leave time if a holiday falls during your leave. Please review Amgen’s Absence from Work policy.*
Amgen Network
Will I have access to the Amgen Network during my leave?
No, staff members are not allowed to work during LOA. Access to the Amgen network will be disabled, including pay information.
Will my work phone be active during my leave?
Your phone service will continue (i.e., calls and text), but you will not be able to access any Amgen applications.
*Accessible only to Amgen Staff Members when signed in to the Amgen Network or VPN.